Aspen Troubleshooting
Aspen Troubleshooting: Database issues Errors include: Aspen may not start, giving a message that databases need to be repaired. Aspen gives improper property info on...
Knowledge Base
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Malware Removal Using Windows Defender
With the increasing threat of malicious software growing, it is imperative that computer users are informed of resources that prevent and remove such software. This...
ITECS Services Updates
Service Affected group(s) What’s changing Required action Implement date Bentley Software Students and Faculty running Bentley Software An update to the connection client is...
Types of Hard Drives
It often becomes necessary to add a hard drive to a computer or replace one that has failed. This article explains the differences between the...
Connecting to NCSU VPN Before Login
Connecting to NCSU VPN Before Login To start Cisco AnyConnect and connect to the NCSU VPN before login, follow these instructions, beginning at the login...
EB2 Room 3002 Instructions
To start: Plug in the computer to activate the Creston system. Cords are located on the cabinet under the monitor. Note: For a Mac, you...
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Making International Phone Calls using NCSU Campus Phones
Making International Phone Calls using NCSU Campus Phones To make an international call from an NCSU campus phone, dial 7 – 011 – <country code>...
Obtaining Your IP Address
Open the Start Menu, locate the ITECS Tools folder, and open the ITECS Computer Info Tool 2. This will open a web page with your...