ANSYS Licensing Change
With the release of version 2021 R1, ANSYS has changed their license format. Versions of ANSYS Electronics Desktop older than 2020 R2 will no longer...
Knowledge Base
Student-Owned Computing: Buying a New Computer/Laptop
The College of Engineering recommends that all incoming students own a desktop, laptop, or similarly powerful tablet. If you are planning to purchase one, we’d...
Student-Owned Computing: Already Own a Laptop?
Many incoming students already own a laptop, or will be receiving a hand-me-down from a family member. Laptops purchased in the past two years or...
Aspen Troubleshooting
Aspen Troubleshooting: Database issues Errors include: Aspen may not start, giving a message that databases need to be repaired. Aspen gives improper property info on...
Group Policy Update on Windows 10
Occasionally ITECS changes the computer policy for configuring your Windows device to solve problems, make software available, update security settings, etc. This Guide is designed...
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Malware Removal Using Windows Defender
With the increasing threat of malicious software growing, it is imperative that computer users are informed of resources that prevent and remove such software. This...
ITECS Services Updates
Service Affected group(s) What’s changing Required action Implement date Bentley Software Students and Faculty running Bentley Software An update to the connection client is...
Types of Hard Drives
It often becomes necessary to add a hard drive to a computer or replace one that has failed. This article explains the differences between the...
Connecting to NCSU VPN Before Login
Connecting to NCSU VPN Before Login To start Cisco AnyConnect and connect to the NCSU VPN before login, follow these instructions, beginning at the login...