Knowledge Base

Aspen Troubleshooting

Aspen Troubleshooting: Database issues Errors include: Aspen may not start, giving a message that databases need to be repaired. Aspen gives improper property info on...

Group Policy Update on Windows 10

Occasionally ITECS changes the computer policy for configuring your Windows device to solve problems, make software available, update security settings, etc.  This Guide is designed...

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Malware Removal Using Windows Defender

With the increasing threat of malicious software growing, it is imperative that  computer users are informed of resources that prevent and remove such software. This...

ITECS Services Updates

  Service Affected group(s) What’s changing Required action Implement date Bentley Software  Students and Faculty running Bentley Software   An update to the connection client is...

Types of Hard Drives

It often becomes necessary to add a hard drive to a computer or replace one that has failed. This article explains the differences between the...

Connecting to NCSU VPN Before Login

Connecting to NCSU VPN Before Login To start Cisco AnyConnect and connect to the NCSU VPN before login, follow these instructions, beginning at the login...

EB2 Room 3002 Instructions

To start: Plug in the computer to activate the Creston system. Cords are located on the cabinet under the monitor. Note: For a Mac, you...

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