Service Desk

Our Service Desk is available to help faculty, staff, and students in the College of Engineering Monday-Friday, 8:00a-5:00p. We welcome walk-ins at either our main campus location in 204 111 Lampe or our Centennial Campus locations in 1002 Engineering Building I and 3314 Fitts-Woolard Hall.

You may also contact us via email at eoshelp@ncsu.edu or via phone at 919-515-2458. To continuously improve our service, all contact with the Service Desk is documented in ServiceNow.

COVID-19 ALERT: To comply with NC State University efforts to Protect the Pack, beginning February 22 we will only staff the ITECS Service Desk at our 1002 Engineering Building I. All other locations will be available by appointment only. To arrange an appointment contact us via email at eoshelp@ncsu.edu or by phone at 919-515-2458.

Meet the Team

Tricia Cage
Implementation Professional II

Aaron Sbarra
Technology Support Technician

Matt Walker
Implementation Professional II

Barry Wells
Implementation Professional II

Your Name Here
Student Technical Support Assistant