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Service Desk

Our Service Desk is available to help faculty, staff, and students in the College of Engineering Monday through Friday, 8:00am to 5:00pm.

We welcome walk-ins at our three locations:

Main campus: 111 Lampe Drive – office 456

Centennial Campus: Engineering Building I – office 1002 and Fitts-Woolard Hall – office 3314.

You may also contact us by email at eoshelp@ncsu.edu or by phone at 919-515-2458. To continuously improve our service, all contact with the Service Desk is documented in ServiceNow.

COVID-19 ALERT: To comply with NC State University efforts to Protect the Pack, beginning July 6, on Fridays, at our 111 Lampe Drive location, in person service will be by appointment only.  To arrange an appointment at our 111 Lampe Drive location contact us via email at eoshelp@ncsu.edu or by phone at 919-515-2458.

Tricia Cage
Interim Service Desk Manager
eoshelp@ncsu.edu
919-515-2458

Meet the Team

Mason Brown
Implementation Professional II

Aaron Sbarra
Technology Support Technician

Matt Walker
Implementation Professional II

Barry Wells
Implementation Professional II

Tier 1 Student Technicians