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Service Desk
Our Service Desk is available to help faculty, staff, and students in the College of Engineering Monday through Friday, 8:00am to 5:00pm.
We welcome in-person appointments at our three locations:
Ways to contact us:
Email: eoshelp@ncsu.edu
Phone: 919-515-2458
To continuously improve our service, all contact with the Service Desk is documented in ServiceNow.
Meet the Team
Tricia Cage
Service Desk Manager
“Our team strives to provide exceptional technical support while improving our service through education and efficiency.” -Tricia Cage
Aaron Sbarra
IT Integration and Solutions Professional
Summer Stauffer
IT Integration and Solutions Professional
Eddy Wu
IT Integration and Solutions Professional
Mike Bussey
IT Integration and Solutions Professional
Steven Kwasnick
Technology Support Analyst
Bailey Birkhead
Technology Support Analyst
Kevin Espinoza
Technology Support Analyst
Tier I Student Technicians