Computers Supported by ITECS Through Partnerships
ITECS Service Desk supports a number of computers through a partnership with other departments that are part of Engineering and outside of Engineering.
Wise Computers
- Location: Lee Hall
- OU: COEDEAN>Staff>WISE and COEDEAN>Private Labs>Wise
- Contact Person: Dr. Kathy Titus-Becker
- These computers are purchased by WISE. ITECS’s partnership is with Academic Affairs Dean’s Office and College of Science.
UNC-Asheville
- Part of NCSU Engineering Online
- Support person: Jeremy Brown
- NCSU Engineering Online Contact Person: Dr. Linda Krute
- Most of their requests are for software. Contact ITECS Software License Service Now queue.
Havelock Computers at Craven Community College
- Part of NCSU Engineering Online
- OU: COEDEAN.Public Labs>MES LAB-CCC.
- Contact People: Dr. Bill Fortney and Ali Nejad
- There are 6 computers with the EOS Lab image on them. They plan to grow the number of computers. NCSU ComTech and Craven Community College are working on a VPN connection that will allow remote access to these computers.
UNC-Wilmington
- Part of NCSU Engineering Online
- Contact Person: Dr. Amy Reamer
- Support is usually done by UNC-W IT staff. Dr. Reamer will reach out to the ITECS Service Desk when software is needed or a stand-alone laptop needs to be installed with Engineering Software.
Engineering Village Computers
- Location: Sullivan Hall
- OU: COEDEAN.Public Labs>Engr-Village
- Contact Person: Niko Brown
- ITECS supports 4 computers that were purchased through Academic Affairs – Dean’s Office.
D.H. Hill and Hunt Libraries
- ITECS owns 9 computers located in the 9th Floor Stacks in D.H. Hill Library. See this article for details: https://it.engr.ncsu.edu/help/kb/itecs-owned-computers-in-d-h-hill-library/
- ITECS Service Desk has a partnership will the NCSU Libraries to install the EOS lab image on computers that the NCSU libraries designate and what OS (Windows/Linux). Hardware issues should be reported to the NCSU Libraries staff through Service Now.
NCSU Solar House
- Part of Academic Affairs Dean’s Office
- OU: COEDEAN>Staff>Academic Affairs
- Contact People: Dr. Nancy Shaw and April Jackson.