Adobe Creative Cloud
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Available For Use By
- Administrative Use
- Eos Labs
- Specific Teaching Lab
- see notes
Where It May Be Installed
- University Owned Computers
- Personally Owned Computers
- see notes
Adobe Creative CloudUpdated 17 June 2020
Campus-wide FAQ regarding Adobe Creative CloudThe Adobe FAQ document covers common topics such as who is eligible for licenses, how to sign in, and more.
Two Types of LicenseThere are two types of license for Adobe Creative Cloud:
- Named-user license (NUL):
- This is connected to an individual.
- Adobe CC can be installed on two computers associated with a named user.
- These two computers may or may not be owned by NCSU.
- Only full-time employees are eligible for a NUL. Others (e.g. students, part-time employees, temp workers, no-pay employees, emeritus professors) can access Adobe apps on university owned computers. See the Adobe FAQ doc linked above for a complete list.
- Shared device license (SDL):
- This is connected to a computer.
- Anyone who logs into that computer can use Adobe CC.
- Adobe defines eligible computers as follows: "Shared Device Licensing is not intended to be used on a single owner/user device. It can be used on any institutionally owned machine accessed by multiple users."
- The computer must be owned by NCSU.
- New for both types of license: Adobe products will now prompt for an Adobe login when you run any CC products.
- If you have an NUL, you will use your Enterprise ID.
- If you do not have an NUL, you can sign up for a free Adobe ID:
- Go to accounts.adobe.com and select Create an Account.
- When prompted, be sure to select Personal Account and NOT Company or School Account.
- You can sign up with your NCSU email or any other email.
- When logging in to use Adobe software, make sure you select the correct ID type: Personal Account for shared computers, e.g. in labs; Company or School Account if you have a NUL assigned to you.
Using Adobe Creative Cloud if you are not eligible for a NUL
- According to our Adobe license agreement, whether you are eligible for a NUL is based on your employment status at NCSU. The Adobe FAQ has a full list, but some key groups who are ineligible include:
- Emeritus professors
- "No-pay" employees
- Students (unless they are also full-time employees)
- On June 1, 2020, OIT updated the list of people who have NULs.
- Existing accounts which were eligible for a NUL are unchanged.
- Existing accounts which were not eligible for a NUL were removed. Anyone affected by this was sent an automated email saying their account was deactivated.
- Some of these were accounts for people who had left NCSU; others were accounts which had been created before it was clear that they were not eligible per the requirements in the Adobe FAQ (grad students and certain types of faculty/staff like no-pays and emeritus faculty).
- If you want to use Adobe CC but are not eligible for a NUL, you have the following options:
- If you have access to a NCSU-owned computer that is shared (see definition above in "Shared device license (SDL)" section), your IT staff can install a shared device license on that computer. COE has a limited number of SDLs available for this use.
- Students who need access for coursework in the short term can request a temporary NUL (see "Temporary Student Licenses due to COVID-19" above).
- Faculty/staff who are not eligible for a NUL and for whom a SDL is not possible must purchase a license separately.
- If the purchase is being made with NCSU funds, please contact our Adobe reseller, CIA (Computer Intelligence Association, email@example.com, 301.762.1051) for options and pricing.
- Another option for all academic users is to purchase your own Student & Teacher Edition subscription directly from Adobe or other resellers like OnTheHub.
Temporary Student Licenses due to COVID-19
- Adobe is making temporary at-home access to Creative Cloud available for students until July 6, 2020, based on our existing Adobe agreement.
- OIT requests that only students who need Creative Cloud for their academic coursework request access.
- Students can request an account through NCSU Libraries by filling out the Adobe Creative Cloud License Request Form.
- After receiving an account, students will then have a NUL as described above, and will be able to log in using those instructions.
- The temporary student accounts will be valid until whichever comes first:
- The program ends on July 6, 2020,
- Students return for on-campus classes, or
- Adobe decides to discontinue this program.
- Authoritative updates and information on the campus-wide agreement, procedures, request forms and more will be found at OIT's Software Licensing site.
- Updates and clarifications specific to COE will be made here.
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