Troubleshooting Tips for Network Issue While Installing MATLAB

If a user is running into network errors while installing MATLAB on Windows 10, there might be an issue with Java trying to run using IPv6 instead of IPv4.

These instructions provided by Mathworks have worked to resolve the issue:

If you want to set the variable for a single session, please run the following commands in a windows command prompt:

setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true

setx JAVA_TOOL_OPTIONS -Djava.net.preferIPv4Stack=true

Next run the MATLAB setup.exe within the command prompt window.

 

Mathworks Technical Support phone number: 508-647-7000.

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